Note: at any point in this guide where you see "yourdomain.com" you should substitute your actual domain name. Where you see "user" you should substitute your username for example, your email address will be user@yourdomain.com,
You must already have an email account active on your mail server before you begin, if you have not set one up yet, please see our knowledgebase article: "creating a POP email account" in the Plesk section.
- Open Mail (click it on the Dock or open it from the Applications folder).
- If the "Welcome to Mail" assistant does not appear, choose Add Account from the File menu.
- Fill in the Full Name, Email address, and Password fields. Note: Your email account password will be stored in Keychain and used automatically to login to your email account when you open Mail.
- Deselect "Automatically set up account" if it is enabled. Click Continue to proceed.
- Choose the proper Account Type, POP or Imap are both supported by your netscan account. (select POP if you have no preference, its generally simpler to use)
- Give your account a useful description, such as "Anne's e-mail account" or "yourdomain.com email account ". It can be called whatever you want.
- Enter your Incoming Mail Server: mail.yourdomain.com , User Name: user@yourdomain.com and Password: (as set in plesk). Click on Continue to proceed
- If prompted, enter your Incoming Mail Security settings: Use SSL: no, Authentication type: password, Click Continue to proceed.
- For Outgoing Mail Server, a useful description such as "yourdomain.com Outgoing Mail Server" or "Netscan Outgoing Mail Server".
- Enter the Outgoing Mail Server details: mail.yourdomain.com
- select "Use Authentication" and enter your User Name and Password again. Click Continue to proceed.
- If prompted, enter your Outgoing Mail Security settings: Use SSL: No, Authentication type: Password, Click Continue to proceed.
- Verify your settings in the Account Summary. Check "Take account online". Click "Create" to complete the process.
Finally In the "Accounts" window, click on the newly created Account listed on the left, then "Advanced"
If you only check your mail from one computer, change the drop menu menu under "Remove Copy from server after retrieving a message:" to "Right away".
If you check your mail from more than one computer/mobile device or use our webmail facility, change the drop menu menu under "Remove Copy from server after retrieving a message:" to"After one day" or longer if you wish to see older emails in your webmail interface.
